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Title : Debt Recovery Agent (DRA) Course

This Debt Recovery Agent (DRA) Training Course is designed to equip participants with the essential knowledge, skills, and ethical practices required for effective loan recovery.


The course provides in-depth insights into topics such as customer engagement, fair practices code, recovery strategies, legal aspects of recovery, and soft skills like communication, negotiation,
and emotional intelligence.


Tailored to meet industry standards, the course ensures that participants are well-versed in regulatory guidelines and the expectations of financial institutions. Delivered by Banking Quest, the
institute accredited by the Indian Institute of Banking & Finance (IIBF), this program ensures quality training, compliance with industry requirements, and professional growth for DRAs.


Each training cycle will have 100 hours of instruction for undergraduates and 50 hours of instruction for graduates.

Overview of Banking and Finance link arrow_drop_down

Banker-Customer relationship link arrow_drop_down

Various Deposit Schemes and Other Services link arrow_drop_down

Account Opening and Operations in Accounts link arrow_drop_down

Provisions of NI Act for Payment and Collection of Cheques link arrow_drop_down

Income Recognition and Asset Classification link arrow_drop_down

Legal Aspects of Loan Recovery link arrow_drop_down

Collection Operation link arrow_drop_down

Credit Cards and Debit Cards link arrow_drop_down

Securities and Modes of Registering or Recording Securities link arrow_drop_down

Various types of Loans and Advances link arrow_drop_down

Loan Documentation link arrow_drop_down

DRA-Meaning, Legal and Regulatory Framework link arrow_drop_down

Functions of Debt Recovery Agents link arrow_drop_down

Policy, Processes and Procedure of Debt Recovery link arrow_drop_down

Soft Skills and Strategies for Debt Recovery link arrow_drop_down

Rights and Duties of Recovery Agents link arrow_drop_down

Fair Practices Code for Lenders link arrow_drop_down

Non-Banking Financial Companies (NBFCs) link arrow_drop_down

Fair Practices Code (FPC) for NBFCs link arrow_drop_down

Ratings & Reviews

5.0 average based on 2 reviews.
Ratings Distribution:
  • User

    Nitish Kumar

  • User

    Banking Quest

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